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How-to

  • Get logs from HCP

    HOW-TO GET THE LOGS FROM HCP GATEWAY AND CLIENTS Get logs from HCP for these operating systems: * Windows (Client) C:\ProgramData\hcpclientcore\logs * Mac (Client) /Applications/hcpclient.app/C...

  • Troubleshoot Printix

    HOW-TO TROUBLESHOOT PRINTIX For basic troubleshooting tips use this document: * https://netprintsolutions.sharepoint.com/:b:/s/InternalProductZone/ESV_EceeRclApXWg33CiG_oBS0KninUiYaTozVliIBYBRQ?e=...

  • Change rights on the NT authority\System account in SQL

    HOW-TO CHANGE RIGHTS * Login to the SQL Server * Go to Users and NT authority\System * Add the DB creator and sysadmin roles * Save ------------------------- START A SUPPORT TICKET [HTTP://...

  • Enable Card-reader in Canon Imagerunner Advanced

    HOW-TO Enable Card-reader on Canon Imagerunner Advanced series To be able to log in by card on Canon Imagerunner Advanced devices you have to enable the usb port for the card-reader. This setting can...

  • Reclaim cardreader from Kofax

    HOW-TO RECLAIM CARDREADER FROM KOFAX To be able to reclaim a cardreader from Kofax open a new support ticket at https://support.kofax.com/ with the following information: * Card Readers Serial num...

  • Force TLS 1.2 in EveryonePrint

    HOW-TO FORCE TLS 1.2 IN EVERYONEPRINT * Stop EveryonePrint Web Service * Make a backup copy of the file: ...\EveryonePrint\ntsrv\eopweb.conf * Open the file with Notepad or similar editor * L...

  • Exporting/importing primary/alternative pin in Equitrac

    How-to Follow the attached guides to export/import via SQL. Sample video: * https://www.kofaxdemocenter.com/items/equitrac-pincodes [https://www.kofaxdemocenter.com/items/equitrac-pincodes] --...

  • Link to Printix How-to section

    https://manuals.printix.net/administrator/1/en/topic/how-to ...

  • "Installera" Amazon Correto istället för Oracle Java. (För tex Autostore DRS 7.xx)

    För att undvika Oracles Java's licenskostnader så kan man installerar Amazon Correto. Dock så måste man manuellt konfigurera JAVA_HOME. 1. Tanka ner Amazon Correto JRE för Windows x86 från https://d...

  • Run Cirrato MMC from another computer

    RUN CIRRATO MMC FROM ANOTHER COMPUTER To setup Cirrato MMC to run from another computer, outside the server: * In the Cirrato Server:  Copy CirratoAdmin.dll file from C:\Program Files (x86)\Cirrat...